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Slovenian eGovernment development guidelines presented
01.10.2008


LJUBLJANA, KRANJ, 1. 10. 2008 – At this year's Genisvet 2008 professional seminar, which took place at Kolosej in Ljubljana there was also a debate about innovative information solutions for companies and public administration. Main topic of the seminar was connecting people, information and processes with advanced technologies and organizational approaches. Good practices and operation improvements by using high performance workplaces, interoperability and advanced information tools were presented.  In addition to presentation of achievements of companies and Slovenian public administration in cooperation with Genis, there was a lot of excitement about the forecast of new projects and services from the field of eGovernment.

In the recent years Genis prepared basic information systems for Slovenian public administration. Based on its expertise in support of public administration operation, the company today still cooperates in the making of most of the eGovernment services and interoperability projects. "Slovenian public administration must not rest on its past laurels and will have to further improve its services and above all widen their range in the future" stressed Dušan Kričej, deputy general manager of the Directorate for eGovernment and administration processes at the Ministry of Public Administration and said that new service will be based on using service oriented interoperability infrastructure. Future development projects of information support for civil servants and services for citizens will be oriented towards cross-border services, compliance with European service directive, eHealth, eWellfare, eJurisdiction and VIZA-VEM.project. Ministry of Public Administration will also take its time to establish services for e-democracy and e-integration, where they already prepare web portal for the elderly. The Ministry expects to introduce 3D eGovernment in the future, where users could also create its own web avatar (3D character) and use it to manage their administrative procedures. System will guide the users through the procedures and even warn them of the irregularities. One of the important future projects will also be the introduction of high performance workplaces at the administration counters by which paper forms will be, through interoperability connection of various data sources, gradually omitted.

By using service oriented technologies and interoperability, today's distributed systems will be united into one integral and homogeneous information system. "We must avoid boutique applications which might be good for certain environment and tasks but are not useful elsewhere", said Kričej. Optimization and integration of business processes will be an important step, together with modeling and management of change. "We want to ensure connected procedures, from receipt of application to decision, with intermediate decision support and process management possibilities," also added Kričej.

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